INFORM will soon be running the second part of a series of articles looking into the challenges facing Sexual Healthcare. The next articles will be focussed on; Simplifying the management of skill mix, Finding out what patients want & patient centric care and Planning future services around patient need.
If you would like to receive alerts when new articles become available please use the "register" link below. If you would like to make a friend or colleague aware of any of the articles below you can do so using the "send to a friend" button.
We encourage your feedback and suggestions on future articles and look forward to hearing from you on your thoughts and experience of meeting these challenges.

01 December 2009
Maintaining High Quality Consistent Care
Welcome to the third article in the series; “Addressing the Challenges of Service Delivery”, this article focuses on some of the many challenges of maintaining high quality consistent care.
The Best for Our Patients
There are numerous challenges facing services in their efforts to maintain high quality consistent care. Our services are commissioned to care for the population of our defined geographical area and we strive to deliver a holistic patient centred non-judgemental approach that is sensitive to an individual’s physical, psychological, emotional, social and spiritual need.
Read more online or download this article as a PDF using the links provided below.

27 November 2009
Reducing the Administrative Burden
This, the second article in the series looks at a range of administrative burdens facing services and presents ways in which technology can be applied to successfully ease or remove completely their effects.
Paper based Healthcare
Paper based systems have formed the backbone of Sexual Health Services for many years. Paper diaries are used to book and manage patient appointments, record tests taken and match up incoming results. The paper case-notes are not only the medical record for patients they are combined with strategically placed baskets or mail trays to enable services to manage the patient flow through clinic and handover between staff.
Read more online or download this article as a PDF using the links provided below.

17 November 2009
Speeding Up Patient Access
Welcome to the first article from INFORM, looking at the challenges facing modern service delivery in sexual healthcare. This article focuses on speeding up patient access, how services can address some of the challenges of a diverse and multi-lingual population and how through technology you can open up access to your service, while ensuring patient need is matched to your available services.
The Challenges of Patient Access
Healthcare has changed remarkably over the past decade and achieving high quality, consistent, patient centered care is made all the more challenging by financial limitations and the large scale changes to how NHS services are commissioned and provided. To be truly patient centered, services have a range of challenges to overcome, language barriers, disability, and a patient's own preference all increase the complexity of modern healthcare delivery.
Read more online or download this article as a PDF using the links provided below.





